Please inform our Ordering Department as soon as possible via help@makaton.org. If the order hasn’t been dispatched, we can amend this for you but if it has already been dispatched you will need to return it to us at The Makaton Charity with your order details contained and a reference of ordered the wrong item.
Please note that we will only issue a refund or exchange for the wrong item ordered once we have received the product in an unused condition.
Please return to the address below
The Makaton Charity
Returns- FAO Anca Piket
1st Floor, One Fleet, Ancells Business Park
Fleet, Hampshire GU51 2UN