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The delivery charges vary dependent on the weight of the order. When proceeding to the checkout your delivery weight will be displayed within your shopping ...
Mon, 13 Jul, 2020 at 7:52 PM
Deliveries can take up to 21 days. If it has exceeded 21 days please contact us at help@makaton.org.
Mon, 13 Jul, 2020 at 7:55 PM
How to print your invoice You can download a copy of your invoice from your account. See the steps below to show you where your invoice is stored within...
Mon, 13 Jul, 2020 at 8:12 PM
We do not accept American Express. Please note that we only accept Visa and Mastercard. Accept: We do not accept:
Mon, 13 Jul, 2020 at 8:20 PM
We currently do not ship outside the UK. We will update this information if there are any changes.
Mon, 13 Jul, 2020 at 8:23 PM
Sorry to hear that your item is out of stock. Please use the “Notify me when back in stock” button and once back in stock you will receive an email letting ...
Mon, 13 Jul, 2020 at 8:28 PM
Please inform our Ordering Department as soon as possible via help@makaton.org. If the order hasn’t been delivered, we can amend this for you but if it has ...
Tue, 14 Jul, 2020 at 10:51 AM
It is unfortunate that your item has arrived in a damaged condition. Contact us at help@makaton.org so we can support you with resolving this issue where po...
Tue, 14 Jul, 2020 at 11:12 AM
Please inform the finance department to request for the item to be returned. Contact us at help@makaton.org so we can support you to resolve this issue and...
Tue, 14 Jul, 2020 at 11:27 AM
Once we have received the returned item, the refund will be issued. Your money should be back within your account within 5 working days of The Makaton Chari...
Tue, 14 Jul, 2020 at 11:41 AM