The Makaton Charity

If you have a mobile number saved on your account, you will receive notifications about your order status, keeping you updated every step of the way. Please...

Our delivery charges can vary depending on the weight of your order. When you proceed to the checkout, you'll be able to see the delivery weight display...

Thank you for your recent order with us!  We aim to process your order within 2 working days of receiving your Purchase Order. If you have paid by card,...

How to print your invoice You can download a copy of your invoice from your account. See the steps below to show you where your invoice is stored within...

We do not accept American Express. Please note that we only accept Visa and Mastercard.  Accept:     We do not accept: If you are experie...

We are pleased to inform you that we ship world wide and you will be able to see the cost of the delivery before you check out. 

Sorry to hear that your item is out of stock. Please contact us by email help@makaton.org or give us a call on 01276 606769 and one of our members will be a...

Please inform our Ordering Department as soon as possible via help@makaton.org. If the order hasn’t been dispatched, we can amend this for you but if it has...

We are really sorry to hear that your item has arrived in a damaged condition. Please contact us at help@makaton.org so we can support you with resolving th...

We are truly sorry to hear that your recent order did not meet your expectations. We certainly want to make this right for you, and you can request a refund...